Contact Us

orders@philipb.com

Return Policy:

We want you to love your PHILIP B® products, but we understand that sometimes things don't work out. If you're not completely satisfied with your purchase, you can return your product(s) within thirty days of purchase for a refund. To initiate a return, please contact our Customer Support team at orders@philipb.com with your name and order number. Please note that return shipping and handling costs are the responsibility of the customer. For your peace of mind, we recommend insuring your shipment, as PHILIP B® cannot be held responsible for items lost in transit during return.

Please send returns to:

Philip B®, Inc.
(Input Order #) 
9053 Nemo Street
West Hollywood, CA 90069

Once we receive your item, please allow 3-5 business days for return processing. You'll receive an email confirming that your return/refund has been processed.

Here are a few important details to keep in mind:

  • Products must be returned within 30 days of purchase. 
  • If you receive damaged merchandise, please retain the box, packaging, and all contents and contact us as soon as possible for assistance.
  • We will only provide a replacement if the item itself is damaged, not just the outer carton/packaging.
  • Refunds will be issued for the U.S. Dollar purchase price indicated on your receipt.
  • Shipping and handling costs will not be refunded.
  • We can only accept returns/refund for products that are returned at least 50% full.
We are unable to ship to PO Boxes for this sale. Any order that is placed to a PO Box will be canceled and refunded.
Please provide your email address to be notified when this deal is offered again.
Your submission has been received. You’ll be notified by email when this deal returns.
Backorders will ship in 28 days.
Return Policy

We want you to love your PHILIP B® products, but we understand that sometimes things don't work out. If you're not completely satisfied with your purchase, you can return your product(s) within thirty days of purchase for a refund. To initiate a return, please contact our Customer Support team at orders@philipb.com with your name and order number. Please note that return shipping and handling costs are the responsibility of the customer. For your peace of mind, we recommend insuring your shipment, as PHILIP B® cannot be held responsible for items lost in transit during return.

Please send returns to:

Philip B®, Inc.
(Input Order #) 
9053 Nemo Street
West Hollywood, CA 90069

Once we receive your item, please allow 3-5 business days for return processing. You'll receive an email confirming that your return/refund has been processed.

Here are a few important details to keep in mind: